How the Coach Supports the Corporate Administrator
in Developing Managers
Deliverables
- Provide a perspective of the manager's strengths as well as behaviors/attitude that could pose as potential mine fields
- Maintain for the manager the positive energy and corporate culture created by corporate administration
- Provide validation/encouragement/recognition from administration to the manager on improved performance and initiatives
- Feedback with administration, to trouble-shoot and analyze ways in keeping the manager focused
- Motivate the manager to move beyond reluctance to behavior change
- Maintain the plan/strategy created by the administrator to keep employee on course
How the Coach Champions the Manager
Proficiencies
- Provide training for the manager in new approaches to giving constructive feedback and receiving feedback through solid communication skills
- Reinforce active listening skills as a means to understand, then be understood
- Guide the manager in projecting credibility, composure
- Motivate the manager to improve performance through skill-building, including self confidence
- Harness emotions, through self -awareness, self -regulation
- Reinforce meaning and importance of manager's role as a means of motivation
- Foster resilience as a means of maintaining motivation in the face of adversity
- Exhibit understanding, empathy, and respect for the manager's vulnerability, while preserving and reinforcing the dignity of the manager
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